You have many options to place an order!

• 1. Our online quoting system will notify our team, and they will get back to you by the next business day.
• 2. Email sales@topeventrental.com
• 3. You may call our office to place an order over the phone.
• 4. DM our Instagram page and our team will gladly walk you through a quote.

Yes! Top Event Rentals is happy to accept Net 30 with established government and private corporations. Please speak with a Top Event Rentals representative to see if your organization qualifies.

Certain equipment such as tents, dance floors, inflatables, stages, fencing, etc include free set up. Other items such as folding tables, chairs, linens, etc do not include set up/break down. Please speak with a Top representative to learn more or purchase Top Event Rental crew set up/break down service.

A 50% deposit is required to reserve your order. 100% payment is due 3 days before delivery.

You may make changes up to 3 days before your event if we are able to accommodate.

A 50% cancellation fee will be applied for any items canceled within 7 days of delivery. A 100% cancellation fee will be applied for any items canceled within 3 days of delivery. No refunds will be given for any custom items. No credit will be given for unused items. 

Delivery varies based on distance, rental sizes, and time specific window for delivery and pick up. 

We suggest reserving as soon as possible. We have a large selection of inventory but may run low during peak season.

Customers have the option to accept the Rental Protection Program. If accepted, Top Event Rentals waives all claims against the client for accidental damage to the equipment that happens when handled with reasonable care. Please note that opting out of the Rental Protection Program makes the client liable for any and all damages.

Please take all necessary precautions to avoid loss of equipment. All missing items, due to theft or otherwise, will be subject to charge for replacement cost. Top Event Rentals counts larger items at the pickup location and smaller items at our warehouse. You will be notified immediately of any missing items and must pay full replacement cost within 5 business days or return the items to our warehouse. 

Foldable tables and chairs should be stacked neatly the way they were left unless Top Event Rental set up/break down was purchased. We ask only that you return linens free of debris and dry. Dishware items should be free of food, rinsed, and in their original containers. Clients do not need to be on-site for pick up if the crew has easy access to the event site.

Please text our office number at (602) 566-1560 or leave a message. Our team will assist you shortly. 

Yes! We have great recommendations from our years in the industry.